Terms of use and disclaimer
These terms explain the scope of the Perfect MyPrompt.com service. They should be adapted before launch to include the final business name, trading address, company details, contact email, payment provider details, refund process and any final consumer cancellation wording. By using the website or placing an order, you agree to these terms and understand the limitations of the service.
1. What the service is
Perfect MyPrompt.com provides a prompt-improvement service. Customers submit the original prompt they gave to an AI tool and the AI reply they received. We then review the wording, structure, context and completeness of the prompt and reply so we can suggest better ways to ask AI follow-up questions. The service helps customers improve the question they ask AI. It is not designed to answer the underlying issue for the customer.
2. Prompt improvement only
Perfect MyPrompt.com does not advise on the customer’s underlying issue. We only comment on the prompt and AI response from a prompt-improvement perspective. Any comments, suggested wording, missing-point observations, checklists or follow-up questions are intended to help the customer ask AI better questions.
3. No professional advice
Perfect MyPrompt.com does not provide legal advice, medical advice, diagnosis, treatment advice, property advice, conveyancing advice, survey advice, tax advice, accountancy advice, financial advice, investment advice, HR advice, employment advice, business advice or any other regulated or professional advice. Users should obtain advice from a suitably qualified professional who has reviewed their full circumstances before taking or not taking any action.
4. No expert-client relationship
Use of Perfect MyPrompt.com does not create a solicitor-client, doctor-patient, clinician-patient, accountant-client, tax adviser-client, financial adviser-client, surveyor-client, consultant-client, adviser-client or any other formal expert-client relationship. Any human input is limited to reviewing how the AI prompt and AI reply could be improved.
5. No reliance
Users must not rely on Perfect MyPrompt.com comments, suggested prompts, follow-up questions, observations or any AI-generated response as advice. AI output can be incomplete, outdated, inaccurate, misleading or unsuitable. The customer remains responsible for checking all AI responses and for obtaining appropriate professional advice.
6. Payment-first activation
Payment must be completed before the service is activated. Completing the submission form alone does not start the review. The review begins only after checkout has been completed and payment has been received successfully.
| Checkout outcome | Effect |
|---|---|
| Payment succeeds | The order is confirmed and the review is activated. |
| Payment fails | The review is not activated. |
| Payment is abandoned | The review is not activated. |
| Payment is cancelled | The review is not activated. |
7. Delivery
The review will normally be delivered by email to the address provided by the customer. The website should state the intended delivery timeframe separately once the business has confirmed its operational process. The customer is responsible for providing a correct email address and checking junk or spam folders.
8. Refunds and cancellations
| Situation | Recommended position |
|---|---|
| Payment fails or is abandoned | No review begins and no payment should be treated as completed. |
| Customer asks to cancel before review work has started | A refund may be considered in accordance with the final refund policy. |
| Review work has started | The business may reserve the right not to refund, subject to applicable consumer rights and the final terms. |
| Review has been delivered | The service has been supplied and refunds should not normally be offered unless required by law or there has been a clear service failure. |
| Unsuitable or unsafe submission | The business may decline the review and decide whether to refund, partially refund or request a safer replacement submission. |
9. Right to decline, limit or cancel a review
Perfect MyPrompt.com may decline, limit or cancel a review where a prompt appears unsafe, unlawful, inappropriate, highly sensitive, outside scope, too complex, misleading, offensive, abusive, urgent, regulated or unsuitable for AI prompt improvement. The service must not be used to request unlawful content, evasion of legal duties, deception, harassment, discrimination, abuse, self-harm support, emergency guidance or professional instructions.
10. Emergency and urgent matters
Perfect MyPrompt.com must not be used for emergencies or urgent matters. This includes urgent medical symptoms, immediate safety risks, legal deadlines, court deadlines, immigration deadlines, tax filing deadlines, financial deadlines, property completion deadlines or any time-critical situation. If the matter is urgent, users should contact the appropriate emergency service, regulator, professional adviser, court, authority, healthcare provider or other relevant organisation immediately.
11. Sensitive information
Users should not submit unnecessary sensitive personal information, medical records, full legal files, passwords, bank details, payment card details, national insurance numbers, identity documents or confidential third-party information unless specifically requested through a secure process and clearly necessary for prompt-improvement purposes.
12. No guarantee
Perfect MyPrompt.com does not guarantee that an improved prompt will produce an accurate, complete, safe, lawful, up-to-date or useful AI response. We do not guarantee any outcome, result, decision, saving, claim, defence, diagnosis, treatment, transaction, tax position, business outcome or professional conclusion.
13. Liability limitation
To the fullest extent permitted by law, Perfect MyPrompt.com accepts no responsibility or liability for any AI response, any reliance on AI output, any action taken or not taken by a user, or any loss, damage, cost, delay, missed deadline, missed opportunity, harm, complaint, claim or adverse outcome arising from use of the website or service. Nothing in these terms should exclude liability where it cannot lawfully be excluded.
14. Customer responsibility
By using Perfect MyPrompt.com, the customer confirms that they understand the limited nature of the service. The customer remains responsible for their decisions, their use of AI, their use of any prompt-improvement suggestions and any professional advice they choose to obtain or not obtain.
15. Consumer clarity and Welsh-language option
The launch website should give clear plain-English information about what the service does, when payment is taken, when the review begins, how the review is delivered and how to contact the business. If required, a Welsh-language summary can be added later so that Welsh-speaking consumers can read the key service information in Welsh.
16. Contact and complaints
Customers should be able to contact the business using the contact details shown on the Privacy Policy / Contact page. The website includes a practical complaints route for customers who believe there has been an administrative error, delivery issue or service problem.